Monday, August 27, 2012
Sustainability
I know. It's exhausting. There is that word again. Sustainability. Did it exist 5 years ago? I suspect not. Now janitors use it to initiate a P.O. for a fresh batch of new & improved trash liners. Sustainability. The concept and expression is simply a promise. A promise to keep or violate - but a promise to each and every one of us. Sustainability has crept into every facet of our marketing mix: Market analysis, selection, segmentation, positioning (for sure) and customer loyalty (of course). If you view sustainability as a promise - it becomes a powerful component. Is there a brand promise that involves some form of play? Is there a partner/supplier promise? How about the planet promise? And last but certainly not least - a people sustainability promise? NOW - what is your sustainability promise? Yes, now we have a powerful component in our marketing and business strategy AND it's a beautiful, fun, poetic place to play.
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